Be Informed of Our Terms of Service at MNM Scales
Payments
- MNM Scales accepts PayPal, Visa, Master Card, American Express and Discover (all major credit cards)
- Orders may also be paid by personal or corporate check.
- Purchase Orders are accepted with official company PO.
- Private companies and organizations are welcome to apply for open account by calling or emailing MNM Scales for a credit application.
Delivery
- All orders placed before 1:00 p.m. CST are processed within 24 hours and will typically ship in 1 day.
- For expedite shipping please contact us by phone or email.
- We provide a tracking number after item has been shipped.
- We accept local pick up.
Returns & Exchanges Policy
- MNM Scales must be notified within 30 days of delivery of any returns or exchanges.
- MNM Scales must be notified prior to any returns and a RGA number must be issued prior to returning any products.
- Customer is responsible for any freight charges for any returns that are not warranty related (both ways).
- All warranty related returns will be replaced at no charge to the customer by the manufacturers during warranty period.
- All returns must be packed in the original manufacturers packaging materials and box, new and unused and must include all of the relevant literature.
- Returns that are not exchanged for other products may incur a 20% restocking charge.
- Used equipment cannot be returned under any circumstances.
International Orders
- MNM Scales ships all international orders via UPS, DHL, USPS or through customers' freight carrier of choice. Please contact us for international orders.
- Please contact MNM Scales for freight quotations.
- MNM Scales does not accept credit card payments for companies that do not have a presence inside the United States. You can wire transfer or deposit a check, we also accept PayPal that you can pay by credit card.